FAQ
General Questions
What is DTF Transfer?
DTF (Direct to Film) is a printing technology that uses special inks and film to print digital designs onto transfer sheets. These sheets are later applied to fabric using heat and pressure.
Note: We only provide the printed film. The heat application is done by the customer.
What is UV DTF Sticker?
UV DTF (Direct to Film) Sticker is a unique print method that allows you to apply full-color, contour-cut designs directly onto hard, non-porous surfaces like glass, metal, plastic, ceramics, and more—no heat press required. The adhesive-backed film is peel-and-stick, durable, and waterproof. Perfect for custom decals, branding, and DIY projects.
What services does Legend Transfers offer?
You upload your design we take care of the rest.
We specialize in high-quality, ready-to-press film printing across multiple formats:
- Ideal for fabric applications - heat press ready with vivid, long-lasting results.
- Perfect for hard surfaces - peel & stick solution for glass, metal, plastic, and more.
We do not apply the transfers - we print, pack, and ship them directly to you.
Same-day production available for select orders.
Fast U.S. shipping — with tracking and delivery updates.
Who is this service for?
• Boutiques
• Etsy / Shopify sellers
• Small business owners
• DIY / crafters
• Companies needing promotional apparel
• Brands creating custom decals or product labels
• Event planners and corporate gifting services
Design & File Setup
What file types do you accept?
• PNG (300 DPI, transparent background preferred)
• SVG
• AI (Adobe Illustrator)
• PSD
What is a gang sheet? Can I include multiple designs?
Yes! A gang sheet lets you place multiple designs (and sizes) on one film to maximize efficiency and reduce waste.
Do you offer gang sheet templates?
No need to download a template! Our website includes a free Gang Sheet Builder tool that lets you upload, arrange, resize, and prepare your designs directly online before placing an order.
Do you charge setup or artwork fees?
Never. As long as your file is print-ready, you won’t pay any setup or design fees.
Ordering Process
Is there a minimum order requirement?
How fast will my order be ready?
Can I cancel or change my order after placing it?
Transfer Application
Do you apply the transfers for me?
What kind of equipment do I need?
What are the recommended heat press settings?
• Temperature: 300°F (150°C)
• Time: 10–15 seconds
• Pressure: Medium
• Peel: Cold peel + repress for 5 seconds
Are your transfers washable and long-lasting?
Yes! Our transfers last 50+ washes when applied correctly. Wash inside out in cold water for best results.
Shipping & PickUp
Do you offer local pickup?
We offer same-day production and dispatch for urgent orders. Fast, reliable, and ready when you need it.
Do you ship nationwide?
Absolutely. We ship via USPS, UPS, and FedEx across the U.S.
How can I track my shipment?
You’ll receive a tracking number by email once your order ships.
Payment & Returns
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay.
What is your return/refund policy?
Since all orders are custom printed, we only offer refunds or reprints for production errors or damaged items. Contact us within 7 days of delivery.
What if I have a problem with my order?
Contact our support team right away. Please include your order number and a clear photo of the issue so we can assist you quickly.
Need Help With Your DTF Order?
Have a question about your transfer order, shipping, or customization options?
Our support team is just a click away and ready to help with anything DTF-related.